Skip to content
All work
Case 05

Reseller B2B App / Web / Back Office

Designed reseller-facing B2B app, web, and back office experiences for operational workflows, permission-related logic, and business-facing product tasks.

ResellerB2BBO AppAdmin SystemOperational UXPermission Flow
Outcome highlights
  • Clearer reseller product flows across app, web, and back office
Product type
Reseller app, web & back office
Platform
App, Web, Back Office
Timeline
2023–2026 · multi-phase product stream
Role
B2B UX, admin UX, reseller product UX, flow design
Team
Designer, PM, operations stakeholders, frontend engineers
Tools
Figma, FigJam
Context

Why this project existed

Reseller product for business users managing operational tasks, product behavior, and reseller workflows across app, web, and back office.
My role

What I owned

  • B2B UX
  • Admin UX
  • Reseller Product UX
  • Flow Design
  • Permission Logic
  • Operational UX
Challenge

What made it hard

  • Needed efficient task completion for daily operational use
  • Back office complexity grows fast
  • Permissions, roles, and operational rules layered on top of each other
  • App and web needed to stay consistent
  • Clear product logic for both internal teams and external users
Process

How it came together

  1. 1Clarified reseller roles and core tasks
  2. 2Mapped back office, app, and web flows
  3. 3Structured permission logic
  4. 4Designed UI flows for operational behavior
  5. 5Reviewed implementation with frontend
  6. 6Adjusted details and edge cases after testing
Design decisions

The thinking behind it

Prioritized clarity, control, and task efficiency — reducing ambiguity and supporting repeated operational use.
Final design

Selected views

Abstract representations — original mockups, not client screenshots.

Outcome / impact

What changed

  • Clearer reseller product flows across app, web, and back office
Reflection

What I took away

Reinforced my experience designing B2B systems where workflow, permission logic, and structure matter more than decorative UI.